Recruitment agency: horeca & retail focus - Hasselt - Belgium

Presentation of Accent Horeca & Retail

The firm Accent Horeca & Retail establishes itself as a reference player in the specialized recruitment sector in Hasselt, Belgium. With in-depth expertise in the fields of hospitality, catering, and retail, the firm supports companies and candidates in their professional projects with a personalized approach and a deep understanding of sectoral challenges.

Located in the heart of the Flemish region, Accent Horeca & Retail benefits from a strategic position that allows it to operate across the entire Belgian territory while maintaining proximity to local economic players. The firm relies on a team of experienced consultants who have a perfect mastery of the specificities of the job market in the hospitality and catering sectors.

The firm's philosophy is based on a human approach to recruitment, prioritizing the quality of relationships and the perfect match between candidate profiles and the real needs of client companies. This approach revolves around a proven methodology that combines sectoral expertise, technological innovation, and personalized support.

Areas of Expertise

Recruitment in Hospitality

The firm Accent Horeca & Retail develops recognized expertise in the hospitality sector, covering all professions in hotels, tourist accommodation, and traveler services. The team of consultants has a perfect understanding of the specific challenges of this constantly evolving sector, marked by the digitalization of services, the growing demands of customers, and the need to offer personalized experiences.

In the field of hospitality, the firm operates across a wide range of positions, from operational roles to management positions. The consultants assist in the recruitment of hotel directors, accommodation managers, reception heads, executive housekeepers, concierges, bellhops, and housekeepers, as well as all professionals contributing to the customer experience in the hotel industry.

• Identification and evaluation of profiles for hotel management positions
• Recruitment of multilingual front desk and reception staff
• Search for specialists in revenue management and yield management
• Selection of experts in guest experience and customer service
• Support in recruiting professionals for hotel event management
• Evaluation of candidates specialized in hotel digitalization

Recruitment in Catering

Expertise in catering and food service is one of the fundamental pillars of the activity of Accent Horeca & Retail. The consultants possess in-depth knowledge of the catering professions, from traditional cooking to innovative food service concepts, including collective catering, event catering, and delivery services.

The catering sector requires sharp technical skills, a constant ability to adapt to new culinary trends, and excellent team management. The firm supports its clients in the search for executive chefs, sous chefs, kitchen assistants, experienced waiters, maitre d's, sommeliers, restaurant managers, as well as professionals specialized in cost management and operational optimization.

• Recruitment of executive chefs and creative head chefs
• Selection of front-of-house professionals and customer service staff
• Identification of experts in food and beverage management
• Search for specialists in event catering and banqueting
• Support in recruiting fast food managers
• Evaluation of candidates who are experts in food safety and HACCP
• Recruitment of pastry and bakery professionals

Services and Processes

Customized Recruitment Methodology

The firm Accent Horeca & Retail has developed a recruitment methodology that adapts to the specificities of each sector and the particular needs of each client company. The process begins with a thorough analysis phase of the needs, during which the consultants study not only the profile of the position to be filled but also the company culture, strategic challenges, and competitive environment.

This approach allows the firm to define precise selection criteria and to implement an adapted sourcing strategy. The consultants use diverse recruitment channels, combining their extensive professional network, specialized databases, digital platforms, and headhunting techniques to identify the most qualified candidates.

Support for Client Companies

Supporting companies is a major priority for the firm Accent Horeca & Retail. The team of consultants offers a comprehensive service that goes well beyond simply presenting candidates. The firm advises its clients on labor market trends, salary trends, innovative recruitment practices, and talent retention strategies.

The consultants also assist companies in optimizing their employer brand, a crucial element for attracting the best profiles in a sector where competition for talent is particularly intense. This holistic approach allows the firm's clients to strengthen their positioning in the job market and improve their ability to recruit and retain the most high-performing employees.

• Strategic advice in sector-specific human resource management
• Support in defining job profiles
• Optimization of internal recruitment processes
• Training managers in interview techniques
• Development of sector-specific employer branding

Support for Candidates

The firm Accent Horeca & Retail places candidate support at the center of its approach, aware that the success of a recruitment depends as much on the satisfaction of the candidate as on that of the employer. The team of consultants offers personalized support that begins with a thorough assessment of the professional profile and career aspirations.

The consultants provide candidates with personalized advice to optimize their presentation, effectively prepare for interviews, and negotiate the terms of their future employment. This caring and professional approach helps to create a lasting trust relationship and maximizes the chances of successful placements.

Competitive Advantages

In-depth sectoral expertise is the main competitive advantage of the firm Accent Horeca & Retail. The exclusive specialization in the fields of hospitality and catering allows the consultants to develop a fine understanding of the challenges, constraints, and opportunities of these constantly evolving sectors.

The firm also stands out for its ability to identify rare profiles and accurately assess the essential technical and interpersonal skills in these service professions. The multicultural and multilingual approach of the team perfectly meets the needs of an internationalized sector where linguistic diversity is a major asset.

The responsiveness and flexibility of the firm allow it to effectively meet urgent recruitment needs, common in sectors characterized by seasonality and fluctuations in activity. This operational agility, combined with an extensive professional network, ensures optimized recruitment timelines without compromising the quality of selection.