Recruitment agency: accent Hospitality & Catering - Leuven - Belgium

Presentation of Accent

The Accent firm establishes itself as a major player in recruitment in Belgium, with a strategic location in Leuven that allows it to extend its reach across the entire Flemish region. With several decades of experience in the human resources sector, this firm stands out for its personalized approach and in-depth knowledge of the Belgian labor market. The Accent team combines local expertise with an international vision to offer recruitment solutions tailored to the contemporary challenges faced by companies.

Positioned in the dynamic market of Leuven, a university city recognized for its diverse economic fabric and innovation, the Accent firm benefits from an environment particularly conducive to the development of sustainable partnerships. Proximity to renowned academic institutions and the concentration of international companies make this location a major strategic asset. The firm leverages this ecosystem to develop sharp expertise and maintain constant vigilance on labor market developments.

The Accent team cultivates a philosophy centered on relational quality and personalized support, both for candidates and client companies. This human approach, combined with mastery of modern technological tools, enables the firm to offer effective and sustainable recruitment solutions. The firm's reputation for excellence is based on its ability to understand the specific challenges of each industry and adapt to the ongoing changes in the labor market.

Areas of Expertise

Recruitment in Hospitality & Catering

The Accent firm develops recognized expertise in the hospitality and catering sector, addressing the specific needs of a constantly evolving market. This specialization covers all professions in hospitality, catering, events, and catering services, from operational positions to management roles. The specialized team perfectly masters the codes and requirements of these sectors, characterized by particular time constraints, marked seasonality, and high service standards.

In the hospitality field, the Accent firm supports establishments of all categories, from boutique hotels to international chains, including alternative accommodation structures. The expertise extends to reception, housekeeping, concierge, revenue management, and establishment management roles. The team understands the challenges of multilingualism, availability, and versatility that characterize these professions.

For the catering sector, the firm's approach covers traditional catering as well as fast, collective, or gourmet dining. Specialized consultants identify and evaluate talents in all kitchen brigade roles, from commis to executive chefs, including dining room managers, sommeliers, and restaurant managers. Particular attention is paid to technical skills, culinary creativity, and team management capabilities.

• Recruitment for hospitality: reception, housekeeping, concierge, management
• Talent selection in catering: kitchen brigade, dining service, management
• Placement in events: project managers, coordinators, operational teams
• Recruitment in catering: catering chefs, production managers, specialized salespeople
• Support for seasonal positions and urgent replacements
• Assessment of language and relational skills

The Accent firm adapts its evaluation methods to the specificities of the hospitality & catering sector, integrating practical simulations, stress resistance tests, and behavioral assessments. The team regularly organizes dedicated recruitment sessions and maintains a pool of qualified candidates available to meet urgent needs, which are frequent in these sectors. In-depth knowledge of activity cycles and seasonal peaks allows for effective anticipation of recruitment needs.

Services and Processes

Recruitment Methodology

The recruitment process deployed by the Accent firm is based on a proven methodology that combines in-depth analysis of needs, targeted sourcing, and multidimensional evaluation of candidates. Each mission begins with a consulting phase and detailed analysis of the client company's challenges, including the precise definition of the desired profile, study of the work environment, and identification of the success criteria for the future collaborator. This consultative approach optimizes the alignment between employer expectations and candidate aspirations.

The sourcing phase mobilizes all available channels, from the firm's proprietary database to professional social networks, as well as partnerships with training institutions and professional associations. The Accent team favors a proactive approach, not hesitating to identify and approach particularly qualified passive candidates. This targeted headhunting strategy proves particularly effective for responsible positions and rare profiles.

The evaluation of candidates relies on structured interviews, position-specific skills tests, and professional simulations. For hospitality & catering roles, practical assessments can be organized, allowing candidates to be observed in conditions close to their future work environment. The firm also uses psychometric tools to assess personality, motivation, and cultural fit with the client company.

Candidate Support

Candidate support is a fundamental pillar of Accent's approach, which considers each candidate as a long-term partner. From the first contact, the consulting team takes the time to analyze the professional background, skills, aspirations, and personal constraints of each candidate. This personalized approach allows for the proposal of opportunities that truly align with their career project and values.

The firm offers personalized coaching to optimize applications and prepare for interviews. Consultants share their in-depth knowledge of the market, client companies, and the specific expectations of each sector. For candidates in the hospitality & catering sector, specific support is offered on interview techniques, professional presentation, and highlighting practical experience.

The firm's commitment does not stop at placement. The team ensures post-integration follow-up to ensure the success of the job takeover and mutual satisfaction. This approach helps build lasting relationships and generates a high recommendation rate among supported candidates.

• Personalized analysis of career paths and professional aspirations
• Coaching for CV and presentation optimization
• Specialized preparation for recruitment interviews
• Advice on salary negotiation and employment conditions
• Post-integration follow-up and career support

Solutions for Companies

The Accent firm develops a comprehensive range of services designed to meet the varied needs of client companies, from local SMEs to international groups. The preferred consultative approach allows for the proposal of tailor-made solutions, adapted to the corporate culture, operational constraints, and strategic objectives of each client. This flexibility constitutes a major competitive advantage in an increasingly demanding recruitment market.

For occasional recruitments, the firm offers a complete service including profile definition, sourcing, pre-selection, and support until the job takeover. Companies benefit from the sectoral expertise of consultants and their fine knowledge of the local market. Accelerated solutions are available to meet urgent needs, particularly frequent in the hospitality sector where unexpected departures require quick replacements.

The firm also offers human resources consulting services, including auditing recruitment practices, optimizing internal processes, and training HR teams in interview techniques. These services enable client companies to develop their autonomy in recruitment while retaining the support of experts for the most complex profiles.

• Occasional and recurring recruitment for all types of positions
• Express replacement solutions for urgent needs
• Consulting on optimizing recruitment processes
• Training HR teams in selection techniques
• Audit and improvement of employer branding
• Support in managing seasonal activity peaks