Recruitment agency: horeca & retail focus - Ghent - Belgium

Presentation of Accent Horeca & Retail

The firm Accent Horeca & Retail establishes itself as a reference player in specialized recruitment in Ghent and throughout the Flemish region. Benefiting from its affiliation with the Accent network, one of the leaders in recruitment in Belgium, this agency stands out for its sharp specialization in the hospitality, catering, and retail sectors.

Located in the heart of Ghent, a dynamic city where the hospitality sector is experiencing remarkable growth due to its historical heritage and tourist appeal, the firm enjoys a privileged strategic position. The team of experienced consultants perfectly masters the specific challenges of these sectors, characterized by urgent recruitment needs, varied operational profiles, and particular time constraints.

Accent Horeca & Retail positions itself as the preferred partner for companies in Ghent and the region, whether they are prestigious hotels, gourmet restaurants, fast-food chains, specialty stores, or large commercial brands. The firm also supports candidates in their search for professional opportunities, offering positions suited to their profiles and career aspirations.

The firm's philosophy is based on a personalized and responsive approach, essential in sectors where the quality of customer service is a major issue. This in-depth sector expertise allows Accent Horeca & Retail to finely understand the needs of client companies and identify the profiles best suited to the specifics of each position.

Areas of Expertise

Recruitment in Hospitality

The firm Accent Horeca & Retail develops recognized expertise in hotel recruitment, covering all hospitality professions, from operational positions to management functions. The team of consultants perfectly masters the specifics of the Ghent hotel sector, marked by the presence of charming establishments, business hotels, and diverse tourist accommodation structures.

• Recruitment of reception and concierge staff, with particular attention to essential language skills in an international tourist city
• Selection of accommodation managers and housekeepers, strategic profiles to maintain the quality standards expected by clients
• Identification of hotel directors and operational managers, capable of leading multicultural teams and managing the profitability of establishments
• Sourcing of maintenance and cleaning staff, profiles essential for the proper functioning of hotel infrastructures

The recruitment methodology developed by the firm includes a thorough assessment of relational skills, professional presentation, and the ability to adapt to the time constraints of the sector. Consultants place particular importance on the cultural fit between candidates and the values of client establishments.

Recruitment in Catering

In the catering field, Accent Horeca & Retail deploys comprehensive expertise covering all segments of the Ghent market, from traditional Flemish gastronomy to innovative catering concepts. The firm supports both independent establishments and catering groups in their recruitment projects.

• Selection of chefs and sous-chefs, with a rigorous technical evaluation of culinary skills and the ability to manage teams
• Recruitment of qualified front-of-house staff, including experienced waiters, sommeliers, and maitre d's capable of providing quality service
• Identification of catering managers and operations managers, versatile profiles mastering both operational and commercial aspects
• Sourcing of specialized kitchen staff, particularly for positions such as pastry chefs, bakers, and themed cooks
• Recruitment for collective and corporate catering, a rapidly growing segment in the Ghent region

The firm's approach integrates a fine understanding of current culinary trends, productivity constraints, and the ongoing training challenges characteristic of the sector. Consultants meticulously evaluate technical skills, culinary creativity, and the ability to work under pressure.

Services and Processes

Structured Recruitment Process

Accent Horeca & Retail has developed a recruitment methodology specifically adapted to the constraints of the Horeca sectors. The process begins with a thorough analysis of the client's needs, including an on-site visit to understand the work environment, company culture, and specifics of the position to be filled.

The sourcing phase mobilizes diverse recruitment channels, optimized to reach both passive and active profiles in the sector. The firm leverages its extensive network of professionals, partnerships with local hospitality schools, and its presence on specialized digital platforms.

Each application undergoes a rigorous selection process combining behavioral interviews, technical assessments tailored to the position, and thorough reference checks. For technical positions, the firm organizes practical simulations to evaluate candidates' operational skills.

Personalized Candidate Support

The firm offers comprehensive support to candidates throughout their job search journey. This approach includes personalized coaching to optimize applications, interview preparation advice, and post-placement follow-up to ensure successful integration.

• Assessment of skills and definition of a professional project suited to the local market
• Interview preparation with simulations and personalized advice
• Negotiation of employment conditions and support in taking up the position
• Integration follow-up and mediation in case of adaptation difficulties

Tailored Solutions for Companies

Accent Horeca & Retail develops recruitment solutions tailored to the specifics of each client company. The firm offers permanent recruitment services, temporary work, and specialized interim solutions, allowing it to meet the occasional and recurring needs of establishments.

The team assists companies in defining their recruitment strategies, optimizing their HR processes, and establishing sustainable partnerships. This consultative approach allows for anticipating future needs and developing pools of qualified talent.

The firm's competitive advantages are based on its in-depth knowledge of the Ghent economic fabric, its responsiveness in handling urgent requests, and its ability to propose pre-qualified profiles that meet the high standards of the sector. The geographical proximity and availability of consultants are major assets for effective support of clients and candidates.